1. Services
Payroll SA assists household employers with domestic-worker payroll administration, UIF registration and declarations, COIDA registration and annual return support, payslips, employment records and selected statutory documents.
Terms and Conditions
These terms explain how Payroll SA provides domestic-worker payroll, UIF, COIDA and related compliance support.
Legal name: Payroll SA
Email: info@payrollsa.co.za
2. Client information
The client must provide complete and accurate employer, domestic-worker, salary, appointment and contact information. Payroll SA may rely on the information supplied when preparing registrations, payroll records and submissions.
3. Pricing and payment
Fees are charged according to the current Payroll SA pricing schedule. Monthly payroll services are billed per employee per month. Once-off registration, COIDA, UIF, termination and administration services are billed according to the selected service.
4. Submissions and third parties
Payroll SA prepares and supports submissions to the relevant authorities where applicable. Processing times, reference numbers, assessments, claim outcomes and system availability may depend on external departments or service providers.
5. Client responsibilities
The client remains responsible for paying employees correctly, paying statutory contributions and assessments where required, informing Payroll SA of changes, and reviewing information before it is submitted or used.
6. Records and privacy
Payroll SA keeps payroll and statutory records needed to deliver the service. Personal information is handled according to the Privacy Policy and applicable South African privacy and employment requirements.
7. Changes and cancellation
The client should notify Payroll SA of salary changes, new employees, terminations, leave, banking changes and contact changes as soon as possible. Monthly services may be cancelled by written notice, subject to payment for work already performed or due.
8. Contact
Questions about these terms can be sent to Payroll SA using the contact details on the website.