Payroll SA processes personal information so household employers can receive payroll, UIF, COIDA and related compliance support.
1. Information we collect
We may collect employer identity and contact details, domestic-worker identity and employment details, salary information, appointment and termination dates, statutory reference numbers, supporting documents and communication records.
2. Why we use information
Information is used to register employers and workers where applicable, run payroll, prepare payslips, support UIF and COIDA work, maintain service records, communicate with clients and meet legal, accounting and operational requirements.
3. Sharing information
Where needed for the service, information may be shared with statutory bodies, payment providers, email or hosting providers, professional advisers and operational service providers who support Payroll SA.
4. Security
Payroll SA applies reasonable administrative, technical and operational safeguards to protect personal information against loss, unauthorised access, misuse or disclosure.
5. Retention
Payroll, statutory, accounting, contract and communication records may be kept for as long as required for service delivery, legal compliance, dispute handling, audit purposes and legitimate business records.
6. Your rights
Clients and workers may request access to their personal information, ask for corrections, object where legally permitted, or request information about how personal information is processed.
7. Cookies and website data
The website may collect basic technical information such as browser, device, page and form interaction data to keep the website secure and improve the service experience.
8. Contact
Privacy questions can be sent to Payroll SA using the contact details on the website.